Refund policy

As our products are consumable items, we do not offer traditional returns. However, customer satisfaction is our top priority.

Product Quality Guarantee

If you have any concerns about the quality of your purchase, please contact us at team@godsplan.earth within 5 days of receiving your order. Include your order details and a description of the issue.

Resolution Process

Our team will review your concerns promptly. If we determine there was an issue with your product, we will do our best to replace the affected items.

To help us resolve your concern efficiently, please:

• Keep the original packaging when possible
• Have your receipt or proof of purchase available
• Provide clear details about your concern

Contact Information

For any questions about our policy or to discuss product concerns, please email us at team@godsplan.earth.

We value your feedback and are committed to ensuring you have the best possible experience with our products.

Refunds
We will notify you once we’ve inspected your concern, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at team@godsplan.earth.